Private Policy
Maison Development
Maison Development Co., Ltd. is committed to ethical business practices and compliance with the law, including the protection of personal data for those who contact and/or conduct transactions with the company, such as customers, contractors, partners, service providers, job applicants, and employees (referred to as “You”). Therefore, the company has established and enforced this Privacy Policy (“Policy”) to outline the practices and methods regarding the handling of your personal data. This includes collection, use, and disclosure, with high standards and rigorous procedures to ensure the security of your personal data against unauthorized access, use, alteration, or disclosure. Additionally, we ensure compliance with your rights under the Personal Data Protection Act B.E. 2562 (“Personal Data Protection Law”).
The company recommends that you carefully read this policy before providing any personal data to us for the purposes outlined in this policy. This will ensure that you are informed and understand the company’s personal data protection policy, as well as your rights and protections under the Personal Data Protection Law.
Section 1: Your Rights Regarding Personal Data
This section outlines the rights you have concerning your personal data under our privacy policy and relevant data protection laws.
- Withdrawal of Consent:You may withdraw your consent at any time for the purposes for which you previously consented to the collection, use, or disclosure of your personal data by the company.
- Access and Copies:You can request access to and obtain copies of your personal data or request information on how your personal data was obtained. The company may refuse such requests in accordance with the law or court orders.
- Data Portability:You have the right to receive your data in an electronic format and to transfer your data for use with other services. If technically feasible, you may request the company to transfer your data directly to other parties.
- Objection:You have the right to object to the collection, use, or disclosure of your personal data in the following cases:
- 1) When the data is collected, used, or disclosed for direct marketing purposes.
- 2) When the data is collected, used, or disclosed for scientific, historical, or statistical research purposes, unless necessary for the company’s public interest mission.
- 3) When the data is collected for purposes necessary for the company’s public interest mission or legal obligations, unless the company demonstrates a more compelling legal reason or it is necessary for establishing, complying with, or exercising legal claims.
- Deletion and Anonymization:You may request the deletion or destruction of your personal data or its anonymization, except where the company is required to retain the data by law.
- Suspension of Processing:You may request the company to suspend the processing of your personal data, either temporarily or permanently.
- Correction:You have the right to request correction or updates to your personal data if it is inaccurate or outdated.
- Complaints:You have the right to file a complaint with the relevant government authority if you believe that the collection, use, or disclosure of your personal data violates or does not comply with the Personal Data Protection Act B.E. 2562.
Section 2: Storage of Your Personal Data
The company aims to ensure that its information and services are preferred and meet your needs. To achieve this, we need to collect some of your personal data when you register as a member or enter into contracts/transactions with us. The data we may collect includes:
- Name and surname
- National ID number
- Date of birth
- Gender
- Address
- Phone number
- Areas of interest
Additionally, any other personal information necessary for our purposes. This information must be accurate, complete, up-to-date, and not misleading. Collecting such data allows the company to understand your needs, differentiate the products and services you receive, and provide services that are more closely aligned with your preferences.
Beyond membership registration, we may request additional personal information from you, such as when you participate in events or services organized by the company or our business partners. You may need to provide extra details like favorite products, interests, and behaviors. Providing this additional information will enable you to access a wider range of products or services and take advantage of special opportunities for members.
Linking Personal Data with Social Media Tools
If you voluntarily use social media accounts to register for the company’s website, applications, or services, we may access the personal data you have voluntarily provided through your social media accounts, subject to the policies of the respective service providers. We will store your personal data in accordance with our privacy policy.
The company will only store your personal data with your consent. If you choose not to consent to the collection of personal data, you can withdraw your consent by informing the company. However, this may result in the company being unable to provide services or tailor experiences to your needs, potentially causing you to miss out on special rights or services offered by the company or its partners.
Section 3: Purposes for Using and Disclosing Personal Data
The primary purpose of collecting personal data by the company is to provide efficient and effective products and services to each user. By providing your personal data, you consent to the company using it to contact you or share it with the company’s affiliates or business partners through electronic media for marketing purposes, without prior notice to you.
Your personal data will be collected and stored by the company, and may be used or disclosed to external parties, including relevant companies and partners, for the following purposes:
- To Support Service Delivery and Marketing: To deliver services, advertisements, products, special privileges, and marketing activities that match your preferences through personal channels you have consented to.
- To Research and Analyze User Experience: To analyze and improve the user experience on websites, applications, and social media, ensuring continuity and alignment with your behavior.
- To Tailor Offers and Content: To customize offers, advertisements, special privileges, marketing activities, or content of interest which will be sent to you through various channels such as the company’s website, email, notifications, social media, or other future channels.
- To Process Orders: To process your orders through platforms for products sold by the company or its partners.
- To Manage Product Delivery: To facilitate the delivery of products through platforms, whether managed by the company or external parties, including partners.
- To Contact Users for Service and Marketing: To communicate with users for service provision, user care, or marketing communications as authorized by the communication channels you have consented to.
- To Comply with Legal Obligations: To fulfill legal obligations.
- To Protect Property or Safety: To protect the company’s or its users’ property and safety.
The company may engage external service providers to assist in delivering various services, including the storage or processing of data on cloud systems abroad. In such cases, these service providers will not have independent rights to use your personal data and must comply with this privacy policy.
This privacy policy does not cover the collection and use of personal data by external parties such as advertisers, service providers, or sellers on other websites linked to the company’s website, applications, social media, or future channels. The company is not responsible for any damage resulting from actions or data collection by external parties that violate the law or cause harm to the company.
Section 4: Limitations on the Use and/or Disclosure of Personal Data
The company will use or disclose your personal data only with your consent and strictly for the purposes for which the data was collected. The company will supervise its employees or operators to ensure that personal data is not used or disclosed beyond the stated purposes or shared with external parties, except in the following cases:
- Compliance with the Law: When required by laws such as the Personal Data Protection Act, Electronic Transactions Act, Anti-Money Laundering Act, Civil and Commercial Code, Criminal Code, or other relevant legal provisions.
- For Investigation or Legal Proceedings: When necessary for investigations by law enforcement officers or for court proceedings.
- For Your Benefit: When consent cannot be obtained at the time and it is necessary for your benefit.
- To Prevent Harm: When necessary to protect or prevent harm to an individual’s life, body, or health.
- Contractual Necessity: When necessary to fulfill a contract in which the data subject is a party or to act on the data subject’s request before entering into such a contract.
- Public Interest or Research: For historical documentation, archival purposes, or for public interest, education, research, or statistical purposes, with appropriate safeguards in place.
- Information Technology Services: When using third-party information technology service providers to store personal data, provided that these providers have appropriate security measures and are prohibited from collecting, using, or disclosing personal data beyond what the company permits.
Section 5: Transfer of Your Personal Data to Foreign Countries
The company may disclose or transfer your personal data to external parties or servers located abroad. These destination countries may or may not have a level of personal data protection comparable to that of your country. The company will take appropriate measures to ensure that the transfer of your personal data is secure and that the receiving parties provide adequate protection for personal data, or as otherwise required by law. The company will seek your consent for the transfer of personal data abroad if required by applicable laws.
Section 6: Cookies, Pixels, and IP Addresses
In addition to personal data, the company may collect certain information through technologies such as cookies, pixels, IP addresses, and browser and device storage, including third-party tracking tools like marketing or analytics service providers.
- Cookies: Small text files placed on your computer, mobile phone, or other devices. Cookies help the company understand your preferences and interests, including services or products you like and those you do not.
- Pixels: Small images or pieces of code on web pages that track user interactions and measure website traffic. Pixels often work with cookies to identify user actions and interactions with web pages.
These technologies help the company remember users who have previously visited the website and applications, understand user behavior, and improve the quality of services by offering tailored content, promotions, and advertisements based on your interests.
Types of Cookies Used by Maison Development Co., Ltd.:
- Strictly Necessary Cookies: Essential for the functioning of the website. They enable access to various parts of the site and ensure security. These cookies are deleted after your visit. Disabling these cookies may affect your ability to use the website as intended.
- Performance Cookies: Collect statistical data about how visitors interact with the website. This helps the company analyze user behavior and improve the website’s performance. It also helps in highlighting relevant content and measuring the effectiveness of advertisements. These cookies do not identify users personally and are used for statistical purposes only.
Section 7: Retention Period for Your Personal Data
The company will retain your personal data for as long as necessary and reasonable to fulfill the purposes for which it was collected, as well as to comply with legal obligations and regulations. However, the company may retain your personal data for a longer period if required by applicable laws.
Section 8: Security of Your Personal Data
The company employs security measures such as SSL (Secure Socket Layer) and Secure Electronic Transaction (SET) systems to protect your personal data and privacy. These systems adhere to international standards designed to safeguard personal data specifically.
Additionally, the company uses a firewall to secure network access, ensuring that only authorized personnel can access company data. A firewall is placed between the company’s computer systems and the internet, along with antivirus and malware protection software (Comodo Antivirus and Comodo Internet Security), which is regularly updated across all company computers and servers.
Only you can access your personal data, and you are responsible for managing and protecting your personal information and passwords. It is recommended that you do not disclose your passwords to others and log off from internet sessions or computer browsers when finished to ensure that no one else can access your personal information, especially when using shared or public computers.
To protect your personal data and that of other users, you agree not to engage in any activities that infringe upon personal privacy rights, intellectual property rights, or violate the law. You must not send inappropriate or offensive content, false messages, or engage in actions that harm the company.
If your personal data is compromised or lost due to unauthorized computer access, the company reserves the right to disclaim any responsibility resulting from such incidents.
Section 9: Changes to the Privacy Policy
The company may modify this privacy policy at any time and will publish updates on its website. Your continued use of the company’s website, applications, and other channels signifies your acceptance of the revised privacy policy. Continuing to use the services after changes have been announced indicates your acceptance of the amendments.
Section 10: Contact Information
For more information on usage issues and personal data security, please complete the personal data request form and send it to email info@maison.co.th or contact the company at:
Maison Development Co., Ltd. 600/39 Sathorn Phatthana Road, Bang Phongphang, Yannawa, Bangkok 10120
Phone: 02-295-3397-8
Email: info@maison.co.th
This policy was approved by the company’s Board of Directors in Meeting No. 3/2564 on April 22, 2021.